In the navigation pane, click View update history.To do this, click Start, type Update in the search box, and then, in the list of results, click Windows Update. The window that opens displays the error code for that update.įor Windows 7, Windows Vista, and Windows XP Tap-and-hold or right-click an update that has a status of Failed, and then select View Details.Tap or click Status to sort by status, and then look for any updates that have a status of Failed.Tap or click Settings, and then select View update history.Swipe in from the right side to view the charms, tap or click Search, and then type View Update History.To check your update history, follow these steps. Then, you can search for any errors that you find by going to the Microsoft Support. You may also want to check your update history to see whether there are any error messages. If you keep seeing the same update being offered for installation, try to install the update later.
This may happen if the update isn't installed correctly the first time, or if your Windows Update settings can't detect the update. This article describes how to troubleshoot a problem where you are repeatedly offered the same update in Windows Update or Microsoft Update.Īpplies to: Windows 10 - all editions, Windows 7 Service Pack 1 Original KB number: 910339 Cause
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